Customer Service
    kathy_trujillo@aar.com

AAR Membership Services
    Members@aar.org

Technical Problems
    Support@aar.org

Publications Questions:

            Damage Prevention
                    gary.held@railinc.com

            Financial & Statistics    
                    policy@aar.org 

            Manual of Standards and Recommended Practices
                    kathy_trujillo@aar.com