FAQs
How do I order AAR publications?
- AAR Members can receive discounts on purchases of all AAR publications:
1. Members must first register with this website. You only need to register once.
2. After completing and submitting the registration form, you will receive an email from aarpublications.com with a link to validate your account.
3. You MUST click on the link you receive in your email before you will receive member discounted prices.
4. After logging in, AAR Members may order print versions from the AAR’s online catalog at reduced, Member prices.
- Non-AAR Members may place orders for both download and print versions of AAR publications via the AAR’s online catalog.
Is my company an AAR Member?
AAR Member prices apply to those whose companies are AAR Full, Special, Non-Class I Railroad Affiliate or AAR Associate Members. If you still have questions about your membership level or are interested in becoming a member, please contact AAR Member Services.
How do I get an AAR Member ID?
If your company is an AAR Member (see preceding question) but you do not have a User ID and password, click here to register.
Will I receive a confirmation of my order?
Yes, a confirmation page will be displayed when your purchase is confirmed. You will also receive an e-mail confirmation of your order.
How do I pick up my online order?
To download your purchased digital publications you must be logged in. Click on the My Account link at the top of the screen and then select Download Purchased Publications. (Your publication will be available for 30 days, and may be downloaded at any time by clicking on the My Publications link in the left navigation bar under Publications).
When will I receive my print order?
All orders are typically shipped within 2 - 3 business days. For Rush Delivery, your order will be shipped the next business day if placed by 12:00 p.m. Eastern time. Orders placed after 12:00 p.m. will be shipped the next business day. Delivery schedule will vary for products that are temporarily out of stock.
Is there a shipping and handling charge?
Yes, a handling charge of $5 is assessed for each print order and is included in the shipping total. There is no shipping and handling charge for orders delivered online.
How can I determine when a publication will be released?
Our publication schedule is updated frequently as new editions become available; click here to view the latest version. Members have the option to be alerted by e-mail when new editions of publications are released by clicking on the Alert E-mail box in the Members Publications section.
Why can't I order this year's edition of some publications?
Most AAR publications are not available for pre-ordering. The latest edition will be added to the catalog as soon as it is published. Check the publication schedule for up-to-date information about planned release dates.
What if I forgot my User ID and/or password?
If you have forgotten your User ID and/or password, click here to have a reminder e-mailed to you.
How do I change my e-mail address and/or password?
Once logged in, click on the My Account link at the top of the screen.